Please contact us at 423.624.9650. If we are unavailable, please leave your name, number, and a brief message and we will get back to you as soon as possible.
Metropolitan Ministries staff and volunteers help clients on Mondays, Tuesdays, and Wednesdays (which are reserved for seniors over the age of 62) from 9 a.m. until 3 p.m. There are 33 slots available each of those days. The demand for help is quite high, though, and those 33 slots are always filled by the time we open our doors at 8:00 am.
Understanding that each client's situation is unique, Ministry staff and volunteers recommend emergency financial assistance on a case-by-case basis.
Clients are interviewed on a first-come, first-served basis rather than by appointment. There are no geographic limitations.
The Ministry helps clients with one resource at a time. Every effort is made to refer clients to other agencies that may be able to help with other emergency needs. All clients are encouraged, while they are at the Garcia Center, to interview with the Community Services Coordinator to access goods and services that can help assure their longer-term stability.
Each client will be welcomed warmly, will hear an overview of our assistance protocols before the individual interviews begin, and will be treated with dignity and respect.